Call Center Operations
The William Everett Group has extensive experience managing effective call center operations. Quality call center professionals carefully recruit and select each call center personnel to ensure that we provide reliable customer experiences to each client. TWEG can provide virtual or onsite call center operations to meet your COVID-19 service needs. We have several technology and database resources to implement contact tracing to assist with minimizing contact with potentially infected asymptomatic individuals, reduce social and professional contacts interactions, and build notification communications to decrease the spread of COVID-19.
For the past ten years, The William Everett Group has provided staffing and temporary staffing services to large private sector and government clients. TWEG will leverage its vast recruiting and resource pipeline to provide highly qualified candidates. Whether its health professionals or experience call takers, our team of health subject matter experts and recruiters will select the best team for your contact tracing team.
TWEG has developed and collaborated with other organizations on initiatives that support the integration, implementation, and upgrading of training for a variety of clients, specifically in health and human services. Training modalities are available in person in a classroom or remotely using webinars and videos.
The William Everett Group has partnered will several technology solutions partners to provide COVID-19 options to meet your needs. Our technology solutions are developed to assess and triage patients, provide ongoing engagement and monitory, and protect communities form widespread impact of infections with manual tracing.